Campusjäger GmbH


Customer Success Manager (m/f) - Recruiting Software in Dusseldorf

Campusjäger unterstützt kleine und mittelständische Unternehmen bei der Suche nach studentischen Talentenund bietet dir als Student die Möglichkeit dich einfach und unkompliziert zu bewerben.
Kein Lebenslauf formatieren, keine langen Bewerbungstexte mehr schreiben. Festanstellung ist bei einem spannenden Unternehmen in Düsseldorf
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We are looking for a Customer Success Manager to join our Talent Acquisition Business. You would work strategically with some of our biggest customers in the DACH-region, ensuring they are realizing the full value from our services and technologies. As a Customer Success Manager you will be pivotal in working with customers to support them articulating objectives which are meaningful and measurable and then staying with them on their talent journey.



- Work with our customers to agree success criteria and metrics for their business relationship, and then helping them achieve these goals
- Help customers achieve and measure value through a structured approach by delivering the mutually agreed business goals
- Maintain an in-depth knowledge of how our products and services are used by our customers, and provide a conduit for feedback on services and product experience from the customer to us
- Deliver best practice advice to your customers calling upon your detailed account and product knowledge
- Keep customers briefed on product roadmaps, releases and events, so they are able to take advantage of the value these can provide within the context of their own objectives
- Establish valued relationships within customer teams and with key customer executives, to ensure we deliver against the success criteria, and you develop a trusted advisor role
- Work with the customer and help them manage relationships with their own internal departments 
- Work with the account manager for your customers to deliver meaningful account reviews and engage in joint planning with customers across multiple levels and teams
- Work closely with customers to deliver the correct balance and blend of services to ensure they gain maximum value through our partnership
- Work closely with internal stakeholders to prioritise and support resolution of customer issues
- Identify threats to your customer accounts and work with the extended business team to address these
- Actively monitor and report adoption and utilization with recommendations to customers on how this can be improved to deliver increased value
- Identify and follow through with account managers on opportunities which may positively impact customers’ success.

Einzelheiten zum Job Stellenart: Vollzeit
Anzahl Stellen: 1
Beginn: frei ab sofort
Dauer: bis Monate
Letzte Änderung: 13.05.2018

Arbeitsort Campusjäger GmbH
40474 Düsseldorf

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